Data Entry & Customer Service Officer

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Join this busy, fun, customer focused team of professionals.

Client Details

Our client a leading manufacturer and supplier of steel products, based in Wangara. They currently have an URGENT requirement for an experienced Data Entry/Customer Service Representative to join their growing, fun and busy team.


  • Enter customer’s orders onto software system
  • Ensure the correct codes are used for retrieving and inputting information
  • Follows up on enquiries by checking software for delivery information
  • Makes price quotations immediately by phone on price book items
  • Liaise with distributors to locate items to meet customer’s delivery requirements, relaying information back to the customer
  • Liaise with the Internal Sales Team
  • Maintain files of active orders and posts activity changes
  • Prepares paperwork; purchase orders, invoices, and return goods
  • Take responsibility for the outcomes of customer contact and resolve complex situations


To be considered for this role, you MUST have Data Entry & Customer Service experience in a busy Customer Service Department in Manufacturing of either Steel, Construction or Building products

  • The ability to engage existing and new clients; selling company products
  • A positive “can do” attitude
  • Exceptional attention to detail/administration skills
  • Excellent written and verbal communication skills
  • Data Entry
  • Strong IT skills, MS Word and Excel
  • Enjoy working as part of a team

Job Offer

Great team, busy role, stable industry, with good career potential.

If this sounds like the role for you, please send email to with your resume and a cover letter.