Customer Experience and Sales consultant – Telstra Products

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TSA Group is one of Australia’s leading national providers of outsourced sales and sales support, assisting clients with their outbound telemarketing, sales consultancy and face to face marketing channels.

Career opportunities now exist for Customer Experience and Sales Agents representing our client Telstra, at our contact centre in West Perth.

Duties & Responsibilities:

  • Calling existing Telstra customers, delivering great customer experience. 
  • Offer Personalised solutions across the entire range of Telstra products.
  • Engage customers and offer value based solutions.

Requirements & Skills:

  • Excellent Communication skills.
  • Proven ability to build and maintain customer relationships.
  • Self-motivated to meet and exceed targets.
  • Outstanding communication skills (listening, verbal and writing).
  • Competent computer skills.
  • Enthusiastic and adaptable team player.
  • Previous experience isn’t mandatory as full product training is provided.

We Offer:

  • Comprehensive training, with ongoing coaching and development
  • Our STRIVE development pathway offering employees growth and accredited industry courses such as Cert III in Customer Contact.
  • Competitive remuneration package including base salary, achievable uncapped fortnightly incentives potential + superannuation
  • Sales competitions, VIP award nights, Rewards & Recognition holidays for top performers
  • Career advancement opportunities within an expanding company both nationally and internationally

Please forward your CV and Cover Letter to