We are a family owned and managed company that manufactures and distributes Asphalt and Bitumen repair products throughout Australasia via our network of customers and re-sellers.
70% of the role is customer relations; phoning existing customers to check on stock levels and maintaining and developing relationships. Advises of any product changes etc. 10% of the role is booking freight in for email orders and 20% administration surrounding the orders
We are currently seeking a casual customer service officer in the Brisbane area.
This is a work from home role with work hours flexible but must be during office hours and at least 4 days per week (total 18 hours per week). Some attendance at the Brisbane depot may be required for team meetings.
A company mobile phone and computer will also be provided for home office use.
To be considered for this role you will require the following:
- Excellent telephone etiquette/phone manner
- Be a customer service champion
- Great attention to detail
- Great time management
- Enjoy working independently
- Basic shipping and logistics understanding and/or experience
- Proven track record of reliability – references required
If you think this is the position for you, please forward your resume to firstname.lastname@example.org.